Hi Jun
These two questions seem to be angled differently. The April question is discussing general reserving whilst the September question is about how you would allow for the changes in claim processing in your reserving. In September even if you proposed an alternative method you would still need to angle your answer towards how you allow for the changes in claims processing. I am therefore not sure you could get away with discussing alternative methods unless they allow for the changes.
The intro to the September question that tells us that the chain ladder was used previously is being told to us to understand that the chain ladder was a reliable method by itself without the need for other methods. This was a stable claims process in short.
Now what has happened here is that the settlement process is the one that has been affected by being made faster in a manner in control of the insurer but not previously captured in the claims data. In the very short term, there may be uncertainty but as discussed in the data chapter it is likely there were/are parallel runs so there must be some data to assess. I am therefore not inclined to think the uncertainty has increased requiring additional methods to be considered. It is also reasonable to expect the settlement process to settle making the chain ladder suitable.
Last edited: Apr 24, 2022