Allow me to just quote some more evidence in support of my assertion that Q1 was not fit for purpose.
CA3 syllabus https://www.actuaries.org.uk/documents/subject-ca3-communications-syllabus-2017-exams
Subject CA3 – Communications consists of two parts as follows:
CA3 Part A – Written communication
CA3 Part B – Oral communication
Clearly this exam is split into two distinct parts. Each part has its own specific objectives.
The examination will be based on material taught in Subject CA1 – Actuarial Risk
Management which, in turn, builds on the principles and tools introduced in subjects CT1 to CT8
Well I've studied and passed CA1 and never located an actuarial topic named "coffee sales proposals". This is because it is not an actuarial topic at all.
Past topics were as follows, and clearly actuarial:-
New life insurance product, Paper for Rectifications Team, Price inflation index , Portfolio management , Trustee training , Policyholder querying projected fund illustration, Employees SAYE scheme, Member's ill health quotation , Mortgage training for graduates, Motor insurance policyholder, Annuity purchase at retirement, XYZ Compulsory insurance scheme, State invalidity benefits , XYZ Pension scheme , XYZ Pet insurance.
In the specific objectives, only for part B, not mentioned in part A at all, it states:
(vi) Demonstrate an appropriate use of visual aids where required:
Be able to include appropriate visual aids which might include any of:
1. charts (bar charts, pie charts, graphs)
2. diagrams
3. pictures
4. tables of numbers
5. slide presentations
6. bullet points
7. flipchart pages
Therefore exam paper November 2016, and indeed August 2016, have violated the CA3 syllabus as prescribed by the IFoA. Anyone who failed these exams due to Q1 have a very good case in my view. I welcome contact from people who have failed Nov 16 and Aug 16 papers as perhaps a group effort would be better here.
I think ACTED should go to the IFoA and point out that their exam papers of late are not in accordance with their syllabus for this subject. Stand up for your students please!