Can you clarify what is included in the operating ratio? Cue card number 10 implies it is just expense ratio + claim ratio. (i.e ignores commission) But Sept09Q2 says no marks will be given for the operating ratio unless commissions are included
Hi studentmb, The expense ratio should include commision, so the operating ratio would include commission too. This is discussed on page 12 of Chapter 25. Kind regards, Katherine.