The latest communication I've had is this on 16:58 on 22nd, with a matching email 23rd at 11.21am in the app:
I downloaded the document today (24th) but it still says Gross earned premium.
Also I've had to send them a query earlier regarding another ratio.
Well I've read that and can't see how errors in their pre-reading would fit the criteria for mitigating circumstances unless it lead to some awful tragedy, for which the IFoA would take zero responsibility for.
Therefore I am not reassured at all by that sentence. Nor am I reassured by the other sentences that in essence say "It doesn't matter, we're marking you on your communication". It does matter I'm afraid.
Last edited by a moderator: Sep 24, 2017