T
Trevor
Member
Hi,
I am wondering if the CP3 exam actually requires us to apply some technical knowledge or inferences based on the information provided to us?
What made me ask this is in the 2017 September CP3 exam, we were specifically told to only provide factual information without giving our subjective views.
I interpret this as to mention only the facts literally provided to us, don't draw any inferences. However in the examiner report, many marks were given for the analysis of the results presented. For example:
We are always reminded that CP3 is a communication exam, to assess our ability to communicate what is presented to us. With that, I think I am not expected to do any number crunching or analysis at all. Is this true?
I hope someone can clarify my doubt because I am not really sure what the examiners expect from us.
Thanks
Trevor
I am wondering if the CP3 exam actually requires us to apply some technical knowledge or inferences based on the information provided to us?
What made me ask this is in the 2017 September CP3 exam, we were specifically told to only provide factual information without giving our subjective views.
I interpret this as to mention only the facts literally provided to us, don't draw any inferences. However in the examiner report, many marks were given for the analysis of the results presented. For example:
- Saying the profit margin is high due to low expenses / low risk retention rate
Whilst it is pretty an obvious one, it wasn't explicitly mentioned in the information provided so I don't want to mention it because that may be considered giving my subjective view. Doing so may risk losing mark for going against the instruction given.
- Information on first time buyer.
I don't quite agree with this conclusion "assumed" in the examiner report. Most of YOUTHSURE's customers are young adults, which will not be surprising if they haven't got any insurance before. In addition, they are less financially affluent, so it is not surprising that they will shop around for different products. Therefore I won't conclude this implies brand loyalty.
In fact, shouldn't a higher percentage of customer without previous cover from other company implies more loyalty? If most of the customers have had cover from someone else, it means they were shopping around. therefore PRESTIGE LIFE's customers should have lesser brand loyalty.
We are always reminded that CP3 is a communication exam, to assess our ability to communicate what is presented to us. With that, I think I am not expected to do any number crunching or analysis at all. Is this true?
I hope someone can clarify my doubt because I am not really sure what the examiners expect from us.
Thanks
Trevor