An airline has N adjacent check-in desks at a particular airport, each of which can handle any customer from that airline. Arrivals of passengers at the check-in area are assumed to follow a Poisson process with rate q. The time taken to check-in a passenger is assumed to follow an exponential distribution with mean 1/a.
Answer: The possible states are 0 to N desks in use with no passengers queuing, and N desks in use with 0, 1, 2, ….. passengers in the queue.
When all desks are occupied and there are M passengers in the queue denote
the state as N:M.
State space is:
{0, 1, 2, …., N - 1, N : 0, N : 1, N : 2, …..}
I understand why the trans. rate from 1 to 0 is "a" (that's the parameter for the exp func.) but the ques is why do we multiply by the number of desks that are occupied, eg. 2a, Na.
Thanks.
Answer: The possible states are 0 to N desks in use with no passengers queuing, and N desks in use with 0, 1, 2, ….. passengers in the queue.
When all desks are occupied and there are M passengers in the queue denote
the state as N:M.
State space is:
{0, 1, 2, …., N - 1, N : 0, N : 1, N : 2, …..}
I understand why the trans. rate from 1 to 0 is "a" (that's the parameter for the exp func.) but the ques is why do we multiply by the number of desks that are occupied, eg. 2a, Na.
Thanks.