We are aware that some students are suddenly experiencing problems using the latest version of Adobe Digital Editions to access their eBooks. Issues may include distorted text, missing eBooks or the ADE app being unavailable. For an example for distorted text, see below. These issue seems to be affecting ADE on Windows version 4.5.7 and the latest ADE iPad app. They are not problems with the eBook themselves. We are looking into the issue urgently with Adobe and our eBook supplier. While we find a solution, we suggest: a) refreshing/resizing the page. Some display problems are cleared simply by scrolling up/down a few pages, changing to full-screen view or restarting the application. b) use an alternative eBook viewer. For example, Bluefire reader does not appear to have the same issues. It is available free for Windows, iOS and Android at http://www.bluefirereader.com/bluefire-reader.html (see below for further instructions). It is important that you authorise Bluefire (or any other adobe-compatible reader) with the same Adobe ID that was used to authorise ADE to avoid being "locked out" of your eBooks. Once authorised, eBooks can be imported from the ADE library into Bluefire directly from the Bluefire menu. c) roll-back to a previous version of ADE It is possible to roll-back ADE to version an earlier version here or version 3 here. However, ADE v3 is no longer supported and requires the care with authorisation as above. As the problem is not with the underlying eBook, requesting a new token or a new eBook will not resolve the problem.