rlsrachaellouisesmith
Ton up Member
Hi
I just wanted to confirm my understanding of dynamic lapses.
A lapse is the risk of a policy being cancelled/terminated due to non payment/surrendered. I think it could either be because of:
- company/distributor behaviour/actions - e.g. poor customer service, misselling, poor value product compared to the rest of the market, etc.
- policyholder behaviour unrelated to company actions - e.g. secondary impact of changes in the economy - affordability, change in inv performance of a product, value of guarantees, selective withdrawal.
Where the second instance describes dynamic lapses. Is that correct?
Thank you,
Rachael
I just wanted to confirm my understanding of dynamic lapses.
A lapse is the risk of a policy being cancelled/terminated due to non payment/surrendered. I think it could either be because of:
- company/distributor behaviour/actions - e.g. poor customer service, misselling, poor value product compared to the rest of the market, etc.
- policyholder behaviour unrelated to company actions - e.g. secondary impact of changes in the economy - affordability, change in inv performance of a product, value of guarantees, selective withdrawal.
Where the second instance describes dynamic lapses. Is that correct?
Thank you,
Rachael