Please can you clarify the page number that your question relates to as Chapter 15 only has 119 pages

The steps are set out in the table on page 70: For each quarter as at the end of the year: 1. Calculate UPR gross of DAC 2. Calculate UPR net of DAC (=75% x (1)) 3. Calculate expected claims from unexpired exposures (by applying appropriate loss ratio to (1) - loss ratio is 120% for Q1,Q2 and Q3 and 60% for Q4) Then AURR required is the sum of (3) minus the sum of (2) over all 4 quarters, subject to a minimum of zero.