Hello all!
I am not sure if this is the correct place to post this, but I am in a bind.
I signed up for the SA7 online tutorials, and for the Day 1 session, Acted has broken up the day's session in 4 video files.
The other day, I was able to watch the Day 1 first video, by clicking the links provided by Acted and using the 4 digit pin code provided.
I only had time to watch the fist of the 4 files, and had to set aside the other 3 until i had time to view them.
Today, I can access the Day 1 second video, hit the "play" button, but then i only get the audio, for the video, I have to login with a
UserID and a password. BUT, after trying several combinations of user ID and password (USER_ID = acted student re, my email address, and PASSWORD = the 4 digit pin, my acted store password). I cannot get the visual part of the session.
This is strange because I had no trouble with the Day 1 first video, using no login other than pin code provided?
I am not sure if something has changed at the BPP site since last week, but I can no longer access the videos AND I am worried that I will not be able to login to the DAY 2 session
Does anyone know What password and user ID combination to use to both access the files and to login to the online session?
(i.e. The UserID = ? (my email, my acted student reference number, something else?) and password = (my acted store password?...or something else?)
Note: i have emailed Acted, with this request, but due to timezone differences, this is middle of the night in the UK.
Thank you, in advance.
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