No, this is not something that can be brushed away that easily. This is a very serious find, an irregularity, a new low. It's not good enough to say oh just put up with it because if that mark becomes zero then your overall mark would go down, although that's exactly the sort of rubbish justification I have come to expect from IFoA.
IFoA should in the first instance check the script and confirm to him the position that he didn't answer the question. If they are claiming he did answer the question they should provide documentary evidence such as a photo of the part of the script where the did so; I'm afraid their say-so is not good enough. If it's established he didn't answer the question then they must get this script re-marked by an independent person and re-asses, also do the same for everyone else marked by this person and sack marker 2. The almost unthinkable worst case scenario here is that there's a rogue marker not properly marking just carelessly filling a sheet with marks.
Last edited by a moderator: Dec 21, 2018